What is SIP?
Session Initiation Protocol or SIP is a signalling protocol in the communications world used to initiate and maintain real-time sessions involving video, voice, and messaging. SIP is often a common consideration in a UC&C stack, and it helps to maintain the secure connections between multiple endpoints on an IP network.
Different forms of multimedia SIP sessions may include video conferencing, VoIP calls and other types of unified communications. SIP isn’t a form of communication service itself, but it does facilitate different UC&C services.
Does AI Have a Place in UC&C?
In a digitally-transforming environment, AI seems to be a constant consideration for modern businesses. In the UC&C system, AI can help to improve business performance and productivity in several ways. For instance, virtual assistants can offer suggestions on how to complete complex projects or help contact centre agents deal with difficult customers.
Chatbots can introduce a new level of self-service to the communication space, while analytics allow workers to tap into a unified hub of useful client information within a UC&C environment. Increasingly, AI and advanced analytics services are finding their way into the UC space. Read our AI in UC post here for more information.
How Does UC&C Empower Digital Transformation?
The current business environment is in a persistent state of flux. The seemingly constant delivery of new innovations and technology has opened the door for something called “digital transformation” – the progression that businesses make from “traditional” methodologies to digital strategies. Embracing the right digital techniques allows companies to become more agile and innovative.
Unified Collaboration and Communication facilitates constant connections between team members in this “always on” digital environment. UC&C links dispersed employees with core resources, regardless of location or time.
What is the Digital Workspace?
The digital workspace is one of the DX trends currently driving UC&C. In a digital workspace, work becomes less of a specific location, and more of a shared selection of goals and projects that can be carried out using specific tools and technologies. The digital workspace supports remote working, by allowing employees to access the same tools over the cloud, on any device or system.
The digital workspace allows today’s staff to personalise their work experiences, while UC&C unifies people across a range of backgrounds and environments, to help them collaborate on the same projects.
What’s the Difference Between UC, and UC&C?
The term “Unified Communications” refers to the systems that allow companies to access the tools they need for communication through a single application or service. That means companies can use instant messaging, email, faxing, VoIP and video collaboration from the same UI (User Interface). UC services can also include call monitoring, recording, and quality services.
Unified Communication and Collaboration, or UC&C adds collaboration services to the UC mix, such as file sharing tools, screen sharing, scheduling, and calendars.
After a while of tries, we re-start to manufacture the Hermecury branded prodcuts, and sell it over global distributor, reseller to the end-user. In order to provide the most competitive performance to end-user, we narrow down our products SKUs in order to increase the volume and decrease the cost. Our products are always the medium level, not the top high or the consuming low, to target at the most percentage of market by a "Knife" product. We value our partners and fan customers, who belive in spreading out the Hermecury business value of improving the ability of how to live, love, learn and hope in the post-UC era.
Hermecury is born in a dark night, when a boy is losing hope and brave heart.
Hermecury company is built by a team, who has 10 years of senior experience on sales & marketing, product management and business development, within professional audio, video, wireless collaboration, AV-over-IP signal management, and video conferencing.
The founder and also CEO has driven many companies from start-up to be profitability, supporting products sales revenues around the world through a network of dealers, distributors, local manufacturers and other types of business partners.
Our engineering team lead by our CTO comes from wide and dedicated AV and IT backgrond, in audiovisual signal management industry, like HDMI splitter/switcher/matrix/processor, BYOD and presentation industry, like wireless sharing, AV over TP/IP solution, like HDBased-T/MJPEG/YUV/H.264 codec; display industry, like LCD/LED panel, and UC industry, like microphone/speaker/video conferencing, so on and so forth.
We have wide knowledge and very good vision or insight on the new trend of edge technology and aim at the best customer experience. Our goal is to sharpen our business and products to be cool again !