Hermecury starts to ship the global 1st series advanced SIP phone VP series. 

VP-10: 

1. 10" touchable full-color LCD screen without button

2. Native Teams, Zooms and Webex video conferencing software for a points-to-points video conferencing

3. Multiple extensions, Wi-Fi or Bluetooth compatibility

4. 4G SIM card for celluar data wireless connection, when no WIFI

http://www.hermecury.com/product/41.html

VP-7

1. 7" touchable full-color LCD screen with button

2. Native Teams, Zooms and Webex video conferencing software for a point-to-point video conferencing

3. Multiple extensions, Wi-Fi or Bluetooth compatibility

4. 4G SIM card for celluar data wireless connection, when no WIFI

http://www.hermecury.com/product/43.html

What Is a SIP Phone & How Does It Work?

SIP Phones- also known as VoIP Phones or IPPhones - are specialized phones that transmitcalls over the Internet rather than the PSTN. However, the device itself looks and acts nodifferently than a traditional telephone does. SIPPhone units work in conjunction with VoIPservices, and they plug directly into your Internet connection.

SIP, which is short for Session Initiation Protocol, has quickly become the main topic of discussion for businesses and IT departments looking to expand their company’s phone service beyond one location.

Business leaders are rapidly switching to cound phone service as a way to equip staff with tools needed to communicate effectively. One of the more cost-effective options is to use SIP-based phone systems.

It’s true. Phone services tend to fall to the lower end of expenses with only 6% of the budget allocated for communications according to a recent IT spending analysis from Spiceworks. This slice of the budget also includes other tools such as Slack or Jira, which limits the amount that can be spent on phones themselves.

Let’s break down everything you need to know about upgrading to SIP-based communications.

• What is SIP?
• Features & Benefits of SIP Phones
• Top SIP Phones for 2020
• Phone Numbers for SIP
• Recommendations

What is SIP? 

Session Initiation Protocol (SIP) is a communication protocol that manages multimedia communication such as video and voice calls. To use SIP, you need a SIP phone that establishes communication over the internet. Unlike traditional phone systems, SIP phones rely on internet technology to make secure and reliable calls.

The SIP protocol enables organizations to have unified communications as it integrates basic phone capabilities with video, email, instant messaging and more. Organizations will use a SIP phone if they’re looking for scalability, reliability and not being limited only to voice calls. With SIP, you can expand into video and instant messaging.

SIP was created in the 90s and later standardized by the Internet Engineering Task Force (IETF). Its design had bold aspirations to reshape the way we communicate. It aimed to provide a signaling protocol that would not only enable phone calls but could also be used for initiating any kind of communication sessions.

It was designed for more than phone calls, including audio and video calls, and even gaming sessions or controlling a coffee maker.

Examples of SIP applications are found in many communication products today. Desk phones, software-based phones, and even online meeting software use SIP. Some organizations have moved towards upgrading their legacy systems with SIP trunking to lower costs and add calling capacity.

What are the features of a SIP phone?

Visually, a SIP phone typically looks like your common office phone. Beneath the surface, they provide even greater functionality to manage calls. In addition to completing phone calls, SIP phones can place callers on hold and transfer callers to different extensions. SIP phones outperform traditional phones for achieving higher call quality, too.

The differences come from the back-end, which is why so many IT leaders are drawn to this technology.

SIP phones connect to a VoIP phone service without extra hardware or servers. Because SIP phones don’t require the same installation process as traditional phone lines, they are less expensive to maintain.

It makes sense why organizations turn to this technology for their phone service. Loaded with business VoIP features with none of the hassles, it’s a no-brainer.

Top features of a SIP phone:

• Basic and advanced call forwarding
• Hold with optional music
• Conference calling
• HD phone calls
• Auto attendant
• Call recording
• Shared call appearance
• Custom caller ID
• Mobile and desktop app integration

What is VoIP, and how does it differ from SIP?

According to the FCC, Voice over Internet Protocol is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. SIP stands out from VoIP because it’s one of the widely accepted standards used to facilitate VoIP.

VoIP can exist without SIP, but SIP offers the most compatibility over proprietary online calling software.

Types of SIP phones

SIP phones generally fall into two categories: hard phones and softphones. Both of these offer superior performance over analog phones, but they afford users many distinct benefits. SIP phones can only work with cloud-based phone systems, unlike traditional analog phones.

Hard Phones (Deskphones and Speakerphones)

A hard phone looks like a regular telephone and indeed behaves like one.

Hard phones connect using Ethernet cables and can come in a cordless form. Popular SIP hard phones include Poly, Cisco, Nextiva, and Panasonic. Most of these desk phones offer similar features with a few differences between them.

Not all hard phones are the same. They are classified into basic, intermediate and advanced categories.

• Basic: Considered as almost a starter VoIP phone, these SIP phones are what you might see used by call center or contact center staff. These phones have a dial pad and can complete internal and external phone calls. These hard phones are budget-friendly and are very easy to use.
• Intermediate: A step up from basic, intermediate SIP hard phones provide more robust functionality, often including a browsable directory with multiple extensions. Physically, these phones might have a few more buttons for extra VoIP features. These phones are often deployed across the workforce, even sent with employees if they work from home.
• Advanced: Advanced SIP hard phones can do anything a basic or intermediate phone can do and often feature a full-color display, multiple extensions, Wi-Fi or Bluetooth compatibility. Visually, these phones look more refined and are enjoyed by company executives. There may be fewer physical buttons on these phones because applications can be accessed through the display.

Softphones (VoIP apps & Calling Software)

Softphones are applications that provide users with phone service connectivity through software installed on a desktop, laptop, or smartphone. Once your VoIP app is installed, use a headset and microphone for the best calling experience.

A softphone may be installed by administrators or by users in a self-service format. IT leaders considering using softphone technology need to think about their network utilization.

SIP traffic from softphones can’t be easily singled out as compared to other network applications. For those with a mandatory VPN, you will want to complete a VoPI speed test to evaluate the health of your connection.

With VoIP, call quality adapts to changing network conditions automatically such as limited network bandwidth. For frequent softphone users, they might experience shorter battery life on their cell phones. These factors mean that IT leaders have to plan ahead before deploying softphone apps to their employees.

How SIP-based telephony works

At a technical level, SIP devices operate using relatively straightforward commands. If you listened on the wire, the network traffic would appear similar to typical HTTP traffic to access web pages. As a reminder, everyday users would never need to mess with these commands—they happen automatically.

When a call is made from a SIP phone, the device notifies the SIP server it’s connected to. In this case, a SIP server would be your business VoPI service.

From there, the SIP server initiates contact with another extension or patches the call over to the Public Switched Telephone Network (PSTN). Once the other party answers the phone, the call is established.

During the call, the SIP server and automatically phones negotiate the call quality and status of the call in real-time.

Here’s a diagram of what this SIP interaction would look like:

Top Business SIP Phones for 2020

To help you through your next telephony technology investment, we have put together a quick comparison guide of the top SIP phones available on the market today. Just a few notes to keep in mind:

• Mix and match them to your employee’s needs
• Support and configuration are often included from a SIP provider
• You have the option of purchasing or leasing (renting)

Basic SIP Phones

Panasonic KX-HDV130

As an entry-level two-line SIP phone, the Panasonic KX-HDV130 is the ideal choice for users that need a reliable device with advanced call handling features, but don’t juggle many calls at the same time.

• Number of Lines: 2
• Display Type: Monochrome
• Screen Size: 2.3″
• PoE Available: Yes
• Warranty: 3 years

Poly VVX 150

A high-quality, two-line, SIP phone, the Poly VVX 150 is ideal for home offices or shared/common areas, such as lobbies, hallways and break rooms or for any location that needs simple and reliable voice connectivity.

• Number of Lines: 2
• Display Type: Monochrome
• Screen Size: 2.5″
• PoE Available: Yes
• Warranty: 1 year; lifetime when rented

Intermediate SIP Phones

Nextiva X-815

The Nextiva X-815 is a sleek, six-line, color, SIP phone ideal for call-center or office workers. The phone’s interface is clean and well-organized so you’ll handle calls with greater ease and confidence.

• Number of Lines: 6
• Display Type: Color LCD
• Screen Size: 2.8″
• PoE Available: Yes
  Gig Ethernet Ports: Yes
• USB Input: 1
• Expansion Module Connectivity: Yes, up to 3
• Warranty: 3 years; lifetime when rented

Poly VVX 350

A high-quality, six-line, color, mid-range, SIP phone ideal for call center operators who handle moderate/high volume of calls and for small teams to know which team members are on the phone.

• Number of Lines: 6 native lines (24 with pagination)
• Display Type: Color LCD
• Screen Size: 3.5″
• PoE Available: Yes
• Headset Input: RJ-9
• USB Input(s): 2
• Bluetooth/Wi-Fi: Yes, both via dongle
• Warranty: 1 year; lifetime when rented

Advanced SIP Phones

Nextiva X-885

A sleek, twelve-line, color, SIP phone ideal for executives and receptionists. It has a multi-page approach to provide twelve additional programmable keys.

• Number of Lines: 12
• Display Type: Color LCD
• Screen Size: 4.3″
• PoE Available: Yes
• Gig Ethernet Ports: Yes
• USB Input: 1
• Expansion Module Connectivity: Yes, up to 3
• Warranty: 3 years; lifetime when rented

Cisco 8841

Cisco’s 8841 business-class, ten-line, SIP phone is ideal for companies that take calls on multiple phone lines, as each line can handle multiple calls. This powerhouse of a business phone is like nothing you’ve ever used before. It won’t disappoint.

• Number of Lines: 10
• Display Type: Color LCD
• Screen Size: 5″
• PoE Available: Yes
• Gig Ethernet Ports: Yes
• Warranty: 1 year; lifetime when rented

What about Company PBXs?

If your company has a Private Branch Exchange (PBX) , you’re likely using a specialized data lines, collectively known as a trunk. Instead of being limited by legacy technology, SIP provides a simple and easy way to voice services for your existing business phone system. This is known as SIP Trunking or a “SIP Trunk.”

One of the primary reasons why businesses use SIP trunking is to handle more outbound and inbound calling capacity at a much lower cost.

Here’s a diagram showing a SIP Trunk in action alongside a hosted PBX:

How to get a business phone number

The process of getting a phone number for your SIP phone begins by signing up with a VoIP provider. You have the option of using your existing phone numbers through a process known as porting. While porting may take a couple of weeks to complete, you can use temporary numbers right away.

Since every SIP phone has a hardware ID assigned, it looks to the service provider to know which numbers it can use. You or your phone service provider can associate SIP phones with any desired phone number that you authorize.

Recommendations for your SIP Phones

As you decide on the equipment you need for your company’s communications needs, consider these best practices.

• Evaluate the service provider first, then the SIP phone. Your company’s experience is most influenced shaped by the service provider.
• Research the company’s network infrastructure. Modern, cloud phone systems have multiple points of presence, known as POPs, around your continent for maximum reliability.
• Plan your needs 18–24 months out. You might have modest needs today, but they will surely expand as your company grows. Create the working environment you want now so it’s not chaos later.

Released by Hermecury